Privacy Policy

Introduction

Serpist ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rank tracking platform at serpist.com.

By using Serpist, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our service.

Information We Collect

We collect the following types of information:

• Account Information — your name, email address, and password when you register
• Usage Data — keywords, domains, locations, and devices you track within our platform
• Payment Information — billing details processed securely through our payment providers (we do not store card numbers)
• Technical Data — IP address, browser type, device information, and pages visited
• Cookies — session and preference data as described in our Cookie Policy

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Serpist platform
• Process payments and manage your subscription
• Send you account-related emails such as receipts and password resets
• Respond to your support requests and inquiries
• Improve and optimize our service based on usage patterns
• Detect and prevent fraudulent or unauthorized activity

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements. These include:

• Payment processors for secure billing
• Analytics providers for anonymized site performance tracking
• Email service providers for transactional emails

We may also disclose information if required to do so by law or in response to valid legal requests.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to data portability

To exercise any of these rights, contact us at support@serpist.com.

Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and HTTP-only cookies to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of Serpist after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@serpist.com.