Help Center
Frequently Asked Questions
Everything you need to know about Serpist. Can't find an answer? Contact our support team.
General
How does Serpist work?
Serpist uses SERP bots to track your keyword rankings automatically every 24 hours. Each bot tracks up to 100 keywords per day. Simply add your keywords, select your target location and device, and we handle the rest. Results are available in your dashboard and can be exported with one click.
How much does Serpist cost?
Serpist is the cheapest rank tracker on the market — $3/month per bot, and each bot tracks 100 keywords per day. To track 1,000 keywords per day, you need 10 bots at $30/month total. No hidden fees, no contracts.
Do you offer a free trial?
Yes! You can activate a free trial by contacting our support team — it takes less than a minute. You can also use our Free SERP Checker tool with no account required, up to 10 keywords every 24 hours.
Can I cancel anytime?
Absolutely. There are no long-term contracts or commitments. You can cancel your subscription at any time from your dashboard with no cancellation fees.
Keywords & Tracking
Can I track keywords from any location?
Yes — Serpist supports over 150 locations worldwide. For the most accurate results, we recommend combining the location target with the language option. This ensures your rankings reflect exactly what users in that region see.
How often are rankings updated?
Rankings are updated every 24 hours automatically. You can view your latest results live in the dashboard or export them as a CSV file with a single click.
Can I share keyword rankings with my clients?
Yes. Serpist lets you create view-only links for your clients so they can monitor rankings without needing access to your account. You can also export all keywords as a CSV and share that directly.
Can I import keywords in bulk?
Yes — you can upload or download thousands of keywords with a single click using CSV templates. One-step imports make it easy to get started quickly with large keyword lists.
Which search engines does Serpist support?
Serpist currently supports Google and Bing. You can select your preferred search engine when setting up your keyword tracking.
Billing & Payments
What payment methods do you accept?
We accept Credit Cards and Cryptocurrency. We strive to support the widest range of payment options to make Serpist accessible to everyone.
Do you have a referral program?
Yes, we do. You can earn referral rewards and withdraw your balance at the end of each month. Contact support for details on how to get started with the referral program.
Is there a yearly discount?
Yes — switching to annual billing saves you 20% compared to monthly. You can toggle between monthly and yearly on the pricing page.
Account & Support
How do I contact support?
You can reach us by email at support@serpist.com. We also offer live chat during business hours (Monday–Friday 9:00–18:00 CET, Saturday 10:00–15:00). We respond to every message and aim to reply within a few hours.
Can I have multiple projects or websites?
Yes — you can create multiple projects in your dashboard, each with their own keywords, locations, and settings. This makes it easy to manage SEO for multiple clients or websites from one account.
My ranking isn't showing — why?
If your domain isn't showing up for a keyword, it means you're not currently ranking in positions 1–100 in Google or Bing for that keyword in the selected location. Try adjusting your location, device, or keyword variation to confirm.